Effective Date: April 2026
Last Updated: April 2026
Professional Leak Detection is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, store, and share information when you visit our website at professionalleakdetection.com, contact us by phone, submit online forms, or engage our leak detection and plumbing services. By using our website or services, you consent to the practices described in this policy.
We collect information that you voluntarily provide to us when you request services, submit contact forms, schedule appointments, or communicate with our team. This includes your name, phone number, email address, property address, service requested, and any additional information you provide to describe your plumbing issue. We may also collect payment information such as credit card numbers and billing addresses when you pay for services. Payment information is processed through secure third-party payment processors and is not stored on our servers.
When you visit our website, we automatically collect certain technical information through cookies, web beacons, and similar tracking technologies. This includes your IP address, browser type and version, operating system, referring website, pages visited on our site, time spent on each page, and the date and time of your visit. We use this information to improve website performance, analyze usage patterns, and optimize your browsing experience.
Professional Leak Detection uses the information we collect for the following purposes: to schedule and provide leak detection, plumbing repair, and related services; to communicate with you about your service appointments, estimates, and invoices; to respond to your inquiries and customer service requests; to send service reminders, maintenance recommendations, and promotional offers with your consent; to improve our website, services, and customer experience; to comply with legal obligations and protect our rights; and to process payments and maintain accurate business records.
Professional Leak Detection does not sell, rent, or trade your personal information to third parties for marketing purposes. We may share your information with trusted service providers who assist us in operating our website, processing payments, or delivering services, provided these parties agree to keep your information confidential. We may disclose your information when required by law, court order, or governmental regulation, or when necessary to protect the rights, property, or safety of Professional Leak Detection, our customers, or the public.
We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include SSL encryption for data transmitted through our website, secure storage of customer records, access controls limiting employee access to personal information on a need-to-know basis, and regular security assessments of our systems. While we strive to protect your information, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
Our website uses cookies and similar tracking technologies to enhance your browsing experience and collect analytical data. Cookies are small text files stored on your device that help us remember your preferences and understand how you interact with our website. You can control cookie settings through your browser preferences. Disabling cookies may limit certain functionality of our website. We may use third-party analytics services such as Google Analytics to help us understand website usage patterns. These services may collect information about your visits to our website using cookies and similar technologies.
You have the right to access, correct, update, or request deletion of the personal information we hold about you. You may opt out of receiving promotional communications from us at any time by following the unsubscribe instructions in our emails or contacting us directly. California residents may have additional rights under the California Consumer Privacy Act, including the right to know what personal information we collect and how it is used, the right to request deletion of personal information, and the right to opt out of the sale of personal information. To exercise any of these rights, contact us at 951-799-LEAK or email hello@professionalleakdetection.design.
Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child under 18, we will take steps to delete that information promptly. If you believe a child has provided us with personal information, please contact us immediately.
Professional Leak Detection reserves the right to update this Privacy Policy at any time. Changes become effective upon posting to this website with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your information. Your continued use of our website or services after changes are posted constitutes your acceptance of the updated policy.
If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
Professional Leak Detection
Phone: 951-799-LEAK
Email: hello@professionalleakdetection.design
Website: professionalleakdetection.com
